Privacy Policy

1. Introduction

Oxygen Fitness Wales (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Billing and payment information
• Emergency contact details
• Health and fitness information (with your consent)
• Communication preferences

3. How We Use Your Information

We use the information we collect to:

• Process your membership and payments
• Provide fitness services and support
• Send important updates about your membership
• Respond to your enquiries and requests
• Improve our services and facilities
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Service providers who assist in our operations
• Professional advisors and insurers
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

7. Cookies

Our website uses cookies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

8. Marketing Communications

With your consent, we may send you marketing communications about our services, offers, and events. You can opt-out at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16 without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: info@oxygen-fitness.co.uk
Phone: 07729 507268
Address: South Cornelly Industrial Estate, Porthcawl, CF33 4RE